New ID Verification Requirements
New Identity Verification Requirements – What Our Clients Need to Know
From 1 July 2026, new Australian Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) legislation introduced additional obligations for accounting firms providing certain services.
At Brentnalls Western Victoria, we are committed to making this process as simple and seamless as possible for our clients.
Why are these changes happening?
The new legislation is designed to help protect Australia's financial system from money laundering, terrorism financing and other financial crime.
Many industries, including accounting, legal and real estate services, are now required to verify the identity of clients before providing certain regulated services.
Will everyone need to verify their identity?
No.
These requirements only apply where we are providing a designated service under the AML/CTF legislation. We will notify you if your services falls under this category.
Many of our clients will notice no change to the way we work together.
If identity verification is required, we'll let you know and guide you through the process.
How does the process work?
Where identity verification is required, we'll send you a secure electronic verification request.
The process is simple and usually takes just a few minutes using your smartphone or computer.
You'll be guided through the steps, which may include:
- confirming your personal details
- providing identification documents (such as your driver's licence or passport)
- completing a quick facial verification to confirm your identity.
Once your identity has been successfully verified, we'll continue with your engagement as normal.
Is my information secure?
Yes.
We use BGLiD, a secure electronic identity verification platform designed specifically for Australian professional firms.
Your personal information is encrypted and handled in accordance with Australian privacy laws.
How can I help?
If we ask you to complete an identity verification, we appreciate your prompt response.
Completing the verification early helps us commence work without unnecessary delays.
Want to know more?
For more information about Australia's AML/CTF reforms and why businesses may ask for identification, visit the Australian Transaction Reports and Analysis Centre (AUSTRAC):
AUSTRAC – Why you might be asked for ID
Questions?
If you have any questions about these new requirements or the identity verification process, please contact our team. We're happy to explain what the changes mean for your individual circumstances.




