New Identity Verification Requirements – What Our Clients Need to Know From 1 July 2026, new Australian Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) legislation introduced additional obligations for accounting firms providing certain services. At Brentnalls Western Victoria, we are committed to making this process as simple and seamless as possible for our clients. Why are these changes happening? The new legislation is designed to help protect Australia's financial system from money laundering, terrorism financing and other financial crime. Many industries, including accounting, legal and real estate services, are now required to verify the identity of clients before providing certain regulated services. Will everyone need to verify their identity? No. These requirements only apply where we are providing a designated service under the AML/CTF legislation. We will notify you if your services falls under this category. Many of our clients will notice no change to the way we work together. If identity verification is required, we'll let you know and guide you through the process. How does the process work? Where identity verification is required, we'll send you a secure electronic verification request. The process is simple and usually takes just a few minutes using your smartphone or computer. You'll be guided through the steps, which may include: confirming your personal details providing identification documents (such as your driver's licence or passport) completing a quick facial verification to confirm your identity. Once your identity has been successfully verified, we'll continue with your engagement as normal. Is my information secure? Yes. We use BGLiD , a secure electronic identity verification platform designed specifically for Australian professional firms. Your personal information is encrypted and handled in accordance with Australian privacy laws. How can I help? If we ask you to complete an identity verification, we appreciate your prompt response. Completing the verification early helps us commence work without unnecessary delays. Want to know more? For more information about Australia's AML/CTF reforms and why businesses may ask for identification, visit the Australian Transaction Reports and Analysis Centre (AUSTRAC): AUSTRAC – Why you might be asked for ID Questions? If you have any questions about these new requirements or the identity verification process, please contact our team. We're happy to explain what the changes mean for your individual circumstances.

Succession Starts Long Before Retirement With Stacey Shelden, Director, Brentnalls Western Victoria One of the biggest misconceptions I see is that succession planning begins when someone is ready to retire. In reality, that's often when families find themselves under pressure. The most successful succession plans I've been involved with didn't begin because someone wanted to step away from the business. They began years earlier, with simple conversations about the future. As we begin a new financial year, many business owners are taking stock of the year that's been and planning for the one ahead. They'll review financial performance, discuss tax outcomes, consider investments and set business goals. They're all important conversations. But I'd encourage you to ask one more question: Where do we want this business to be in ten years' time and are we preparing for that future today? Succession isn't simply about transferring ownership. It's about ensuring your business, your family and the next generation are ready for what's ahead. It means sharing knowledge, mentoring future leaders and gradually introducing the next generation to the decisions that shape the business. It means creating opportunities for them to understand not only how the business operates, but why decisions are made. Just as importantly, it means having open conversations as a family. Do everyone’s expectations align? Does the next generation actually want to take over the business? What does a successful transition look like for each family member? These conversations can feel difficult, which is why they're often delayed. Yet, in my experience, it's the families who start talking early who navigate succession with the greatest confidence. They have time to explore options, work through differing views and make decisions without the pressure of looming retirement or unexpected life events. The start of a new financial year is a natural time to think beyond the next twelve months. While you're planning for business growth and reviewing financial performance, take the opportunity to also consider your long-term vision. Because succession isn't a project to complete when retirement arrives. It's a process of preparing your business, and your family, for the future. The earlier you begin, the more choices you'll have, and the stronger your business will be for the generations that follow.