Scam ATO emails - Four things to remember

CoggerGurry • February 2, 2023

An ever-increasing number of email and SMS scams are doing the rounds in 2023, but perhaps most troubling is the fact that they are becoming increasingly believable.


In our industry, they are typically sent from scammers purporting to be the ATO and seeking additional information from you as the taxpayer. There is even anecdotal evidence to suggest that one scam doing the rounds somehow had the specifics of taxpayers’ refunds in the email’s wording.


We thought it timely to pass on four key things to remember if you are confronted with a suspicious email or SMS:


1.      The ATO will never ask you for your tax file number (TFN), bank details or other personal information in an electronic communication (including email or text message).



2.      Be cautious when clicking on hyperlinks embedded in SMS and emails. You should always access ATO services by visiting ato.gov.au or my.gov.au, or via the ATO app.


3.      If you are unsure about the legitimacy of a myGov notification you have received, you should go directly to the myGov homepage and sign in to check your Inbox.


4.      Ensure you keep your tax file number (TFN) and passwords secure. Don’t share your password with others.









June 18, 2026
If you've driven past our office recently, you may have noticed some changes underway! We're excited to share that installation of our new Brentnalls Western Victoria signage has commenced. Like many outdoor projects, the recent weather has caused a few delays, but we're looking forward to seeing the finished result once the weather improves! The rebrand represents an exciting new chapter for our firm, while maintaining the same trusted team, local knowledge and commitment to supporting our clients. We think it will be well worth the wait!
June 18, 2026
Team Fundraiser for The Shaka Project Recently, our team came together for a fundraising morning tea in support of The Shaka Project , an organisation dedicated to promoting positive mental health, wellbeing and meaningful conversations within our communities. It was wonderful to see staff get behind the cause, enjoy some great food, and contribute to an important initiative that aligns closely with our commitment to supporting wellbeing both in and outside the workplace. Thank you to everyone who donated and helped make the morning a success. For more information on The Shaka Project head to their website here 
June 18, 2026
Over the past few months we've celebrated a number of team birthdays at Brentnalls Western Victoria. A belated happy birthday to Andrew, Chris, Bec, Chloe, Toni, Sam and Michael ("Pechy") ! We hope you each enjoyed celebrating your special day with family and friends. Thank you for everything you do for our clients, our team and our communities. We wish you all the very best for the year ahead.
More Posts